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Issue Summary

Hi, I’m having issues sending alerts on Redash 10, upgraded from 8 to use custom templates as it is necessary.
No logs regarding for the alerts, and state is stuck in UNKNOWN.
I have followed all public discussions and nothing came up (not using any parameter)

Technical details:

  • Redash Version: 10.1.0.b50633
  • How did you install Redash: docker-compose, upgraded with your guide from 8.0.0
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Did you apply the necessary database migrations?

[edit] Does this affect very query that has a schedule? What happens if you execute a query manually?

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yes I have migrated everything successfully.
it happens with every query and even manually

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Check your docker logs for the worker service. Do you see log messages of this format?

This should tell you whether or not alerts are event being checked.

worker_1     | [2022-06-07 14:36:56,068][PID:32][INFO][rq.job.redash.tasks.alerts] job.func_name=redash.tasks.alerts.check_alerts_for_query job.id=d0aeee7f-dff9-42f2-850e-26a7779c6324 Checking alert (1) of query 9.