Can't access Redash from browser


#1

Hi,

I have had Redash working perfectly until I restarted my server. After restarting my server the web interface is no longer available. All I get is this:


I am running version 1.0.3+b2850

I really can’t see what I have done to cause this problem.
The contents of my .env file are:
export REDASH_LOG_LEVEL=“INFO”
export REDASH_REDIS_URL=redis://localhost:6379/0
export REDASH_DATABASE_URL=“postgresql:///redash”
export REDASH_COOKIE_SECRET=Vf07xQ5w46K9ajUDLmNtC9UmPj7tDTwF

I am happy to provide any other information, I just really can’t figure out what I have done wrong. It was really working perfectly until I reset.

Thanks in advance.


#2

Currently running services.


#3

Sorry just bumping this.

I have dug around some more and I get the following error in the nginx error logs:

2017/05/23 21:49:25 [error] 1134#1134: *72 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 127.0.0.1, server: , request: "GET / HTTP/1.1", upstream: "http://127.0.0.1:5000/", host: "127.0.0.1"

It is also perhaps worth noting that it just started working the other day until I once again had to restart my server.
I really can’t find any reason why this could be happening. This is a vanilla install.


#4

I have the same problem. I am new to redash but i did install with the bootstrap.
Then i tried to access with http://ip:500. Is there something i am missing the ubuntu installation ?