Can't send email using Amazon SES

1

Hello,

I construct Redash environment on AWS.
And I want to use AWS SES for sending email from redash.
However I can’t send emails using AWS SES.

I checked other topics related the email issue, but I could not find the solution.
ex: Email sending settings using Amazon SES

So I created this topic and could you please give me your cooperation?

I am using ECS to run redash server and worker.
The followings are the summary of the task definition for worker container

  • image: ‘redash/redash:10.1.0.b50633’
  • command: ‘worker’
  • environment variables
    • PYTHONUNBUFFERED: ‘0’
    • REDASH_HOST: ‘https://xxxx.com’ // url to my redash service
    • REDASH_REDIS_URL: redisUrl,
    • REDASH_DATABASE_URL: dbUrl,
    • REDASH_COOKIE_SECRET: ‘my-secret’,
    • REDASH_LOG_LEVEL: ‘DEBUG’,
    • REDASH_DATE_FORMAT: ‘YYYY/MM/DD’,
    • QUEUES: ‘default,queries,scheduled_queries,schemas,emails,periodic’,
    • WORKERS_COUNT: ‘4’,
    • REDASH_MAIL_SERVER: ‘email-smtp.ap-northeast-1.amazonaws.com’,
    • REDASH_MAIL_PORT: ‘465’,
    • REDASH_MAIL_USERNAME: ‘XXXXXXXXX’, // access key of SES smtp credential
    • REDASH_MAIL_PASSWORD: ‘xxxxxxxxxxxx’, // secret access key of SES smtp credential
    • REDASH_MAIL_DEFAULT_SENDER: ‘xxxxx@gmail.com’,
    • REDASH_MAIL_USE_TLS: ‘true’

I want invite new user and send mail to yyyyy@gmail.com (<- example mail address).

I have added yyyyy@gmail.com to AWS SES verified identities.
And confirmed it is possible to send SES test mail to yyyyy@gmail.com from xxxxx@gmail.com.

And I could not find error logs.

Could you please tell me how to set up correctly?

Thank you in advance.

2

How do you know that emails are not being sent?

3

Thank you for your reply!

How do you know that emails are not being sent?

SES Event is logged and it stored in strage.
However I can’t find logs after sending invitation mail from Redash.

In Addition, actually, I can’t find logs related sending main in Redash service log.

4

Have you verified your TLS and SSL settings are correct?

5

Have you verified your TLS and SSL settings are correct?

Do you mean setting of SES side or Redash side (environment variables such as REDASH_MAIL_USE_TLS, REDASH_MAIL_USE_SSL)?
I’m sorry but I’m not familier with this kind of settings…

Could you give me sample setting for using AWS SES if you have.

6

We don’t use SES internally. There have been several posts here on the forum from users who successfully configured with SES. Please consult those.

7

Thank you for your support.

OK, I will try it.