1

Hi,

I’m trying to read data from a Google Spreadsheet on my production Redash 7 and I’m getting the error message below.

Error running query: HTTPSConnectionPool(host=‘spreadsheets.google.com’, port=443): Max retries exceeded with url: /feeds/spreadsheets/private/full (Caused by SSLError(SSLError(“bad handshake: Error([(‘SSL routines’, ‘tls_process_server_certificate’, ‘certificate verify failed’)],)”,),))

I’ve tested the same configuration (data source and queries) on my Redash 8 local docker installation and it worked beautifully. Any thoughts or ideas?

Thanks in advance,

Arnaldo

2

I’m not sure immediately. But just to confirm: are the data sources setup the same way with the same JSON key file?

Have you tried creating a separate Google Service Account?

3

Hi @jesse, thanks for your fast reply! I’ve checked the JSON key file more than once, so I guess there’s no problem here. For Google Sheets, I’ve created a separate Google account (Gmail/Google Drive) and created a Google API Service Account according to the instructions on this page.

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Do you think there’s any possibility that the certificate repositories on Redash’s docker containers are out of date?

Bye!

Arnaldo