Query in queue but no query output

Issue Summary

Although our self-hosted redash has worked in the past, we are experiencing an issue where we execute a query within redash but it is kept in status “query in queue”. Something is blocking our query queue within redash and we can’t find out why - please see screenshot below. Anything we can do?

Technical details:

  • Redash Version: 7
  • Browser/OS: chrime
  • How did you install Redash: docker

Here’s the line in the source that generates this message. waiting is the default status for query results. So all we know is that the query runner doesn’t return results and doesn’t fail.

Which data source is this?

Have you checked the Redash logs for errors?