Hi support team,
I have just created a Redash Alert. I can see it’s triggered but I don’t receive the notification to my email address. I have checked with our IT team and they don’t see emails being blocked that had my email address on them i.e. it seems Redash is not sending the emails.
I already have my email address as the Redash Alert destination. Still, I don’t receive the notifications.
I have these questions:
What’s the domain you’re using when sending the email notifications? I’ll tell our IT team to whitelist it just in case they didn’t notice some emails sent before.
Is there something wrong with the current setting of our Redash? if you contact me directly I can send you my details.
Thanks in advance.