Issue Summary

Dear All,

I’m currently accessing Redash via Putty Tunnel and localhost:5000.

I want to make Redash service accessible to the other clients through 10.20.7.702:6010 server without tunnel.

For that reason I’ve changed the 2 parameters at init_.py — /root/redash/redash/settings, please see below:

STATSD_HOST = os.environ.get('REDASH_STATSD_HOST', "10.20.7.702")
STATSD_PORT = int(os.environ.get('REDASH_STATSD_PORT', "6010"))

But when users try to access Redash through 10.20.7.702:6010, they are experiencing the following error:

(‘This site can’t be reached, 10.20.7.702 refused to connect. ERR_CONNECTION_REFUSED’).

After making changes, I’ve checked ~/redash/redash/settings # python /root/redash/manage.py check_settings and it seems that changes are applied but did not work.

STATSD_HOST = 10.20.7.702
STATSD_PORT = 6010

Technical details:

  • Redash Version: 4.0.1
  • Browser/OS: Google Chrome

Kind Regards,