Redash dashboard becomes unavailable

Support
1

Hey,
So I have a pretty simple dashboard with a couple of visualizations.
It works just fine for the developer who developed it - but everyone else (including developers with admin permissions) cannot see the dashboard and are getting the following error -

It seems like we encountered an error. Try refreshing this page or contact your administrator.

I have a server on GCP that Redash is running on, I used docker-compose in order to run this Redash instance.

Some more information:

  1. I can access all the other dashboards without any problem
  2. A couple of days ago everyone could see this dashboard - from what I know there were no changes to it since then.
  3. My Redash version is redash/redash:8.0.0.b32245
  4. I saw this pr - is this still an issue at the Redash version I’m using?
  5. When inspecting the page I get the following errors -
    Screen Shot 2021-12-05 at 14.34.38
    Screen Shot 2021-12-05 at 14.34.38556×732 92.8 KB

Thanks

2

That PR is not part of V8. You should upgrade to V10.

From your picture I see the error BLOCKED_BY_CLIENT. What happens if you load this page in incognito mode or with no browser extensions enabled?

3

Thanks, I’ll upgrade it soon.
So actually when logging in with incognito it works - how can I make it work also not in incognito or in browsers with extensions enabled?
I got this error on my Mac, using chrome. Other people from my team got exactly the same error.

4

You should figure out which of your browser extensions is blocking those network requests. Page translation browser extensions are frequent culprits.

5

I find it a bit odd since I have some more dashboards on this Redash instance and they all work just fine.
So why only this one gets blocked?

6

It’s impossible to say without further information.