Hi guys,

Can find out what I am doing wrong. The password is OK, but persists with Authenticator Error. Any clue


Is your Jira account managed by Google SSO?

We’re on Google SSO and getting the same error.

Have you tried this workaround?

  1. Generate an API Token for your Jira account
  2. Paste this token to the Password field when configuring Redash

Thanks!! That worked :slight_smile:


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