1

Hi,
I’m trying to set up the redash environment using the following repo:

when I try to open the webpage :80, I obtain the following error:

# Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

I obtain the same error if I open the url :5000
what do I have to configure to well set up the environment?
Thanks

2

What steps have you followed so far? What error do you see in the server logs?

3

Hi,
I launced the script setup.sh, I remove “-d” from docker-compose run
the error is the following:

 Starting redash_redis_1 ... done

Starting redash_postgres_1 … done
Traceback (most recent call last):
File “/app/manage.py”, line 9, in
manager()
File “/usr/local/lib/python2.7/site-packages/click/core.py”, line 716, in call
return self.main(*args, **kwargs)
File “/usr/local/lib/python2.7/site-packages/flask/cli.py”, line 380, in main
return AppGroup.main(self, *args, **kwargs)
File “/usr/local/lib/python2.7/site-packages/click/core.py”, line 696, in main
rv = self.invoke(ctx)
File “/usr/local/lib/python2.7/site-packages/click/core.py”, line 1060, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
File “/usr/local/lib/python2.7/site-packages/click/core.py”, line 1060, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
File “/usr/local/lib/python2.7/site-packages/click/core.py”, line 889, in invoke
return ctx.invoke(self.callback, **ctx.params)
File “/usr/local/lib/python2.7/site-packages/click/core.py”, line 534, in invoke
return callback(*args, **kwargs)
File “/usr/local/lib/python2.7/site-packages/click/decorators.py”, line 17, in new_func
return f(get_current_context(), *args, **kwargs)
File “/usr/local/lib/python2.7/site-packages/flask/cli.py”, line 257, in decorator
return __ctx.invoke(f, *args, **kwargs)
File “/usr/local/lib/python2.7/site-packages/click/core.py”, line 534, in invoke
return callback(*args, **kwargs)
File “/app/redash/cli/database.py”, line 31, in create_tables
db.create_all()
File “/usr/local/lib/python2.7/site-packages/flask_sqlalchemy/init.py”, line 963, in create_all
self._execute_for_all_tables(app, bind, ‘create_all’)
File “/usr/local/lib/python2.7/site-packages/flask_sqlalchemy/init.py”, line 955, in _execute_for_all_tables
op(bind=self.get_engine(app, bind), **extra)
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/sql/schema.py”, line 4005, in create_all
tables=tables)
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/engine/base.py”, line 1939, in _run_visitor
with self._optional_conn_ctx_manager(connection) as conn:
File “/usr/local/lib/python2.7/contextlib.py”, line 17, in enter
return self.gen.next()
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/engine/base.py”, line 1932, in _optional_conn_ctx_manager
with self.contextual_connect() as conn:
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/engine/base.py”, line 2123, in contextual_connect
self._wrap_pool_connect(self.pool.connect, None),
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/engine/base.py”, line 2162, in _wrap_pool_connect
e, dialect, self)
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/engine/base.py”, line 1476, in _handle_dbapi_exception_noconnection
exc_info
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/util/compat.py”, line 265, in raise_from_cause
reraise(type(exception), exception, tb=exc_tb, cause=cause)
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/engine/base.py”, line 2158, in _wrap_pool_connect
return fn()
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/pool.py”, line 400, in connect
return _ConnectionFairy._checkout(self)
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/pool.py”, line 788, in _checkout
fairy = _ConnectionRecord.checkout(pool)
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/pool.py”, line 529, in checkout
rec = pool._do_get()
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/pool.py”, line 1193, in _do_get
self._dec_overflow()
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/util/langhelpers.py”, line 66, in exit
compat.reraise(exc_type, exc_value, exc_tb)
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/pool.py”, line 1190, in _do_get
return self._create_connection()
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/pool.py”, line 347, in _create_connection
return _ConnectionRecord(self)
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/pool.py”, line 474, in init
self.__connect(first_connect_check=True)
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/pool.py”, line 671, in __connect
connection = pool._invoke_creator(self)
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/engine/strategies.py”, line 106, in connect
return dialect.connect(*cargs, **cparams)
File “/usr/local/lib/python2.7/site-packages/sqlalchemy/engine/default.py”, line 412, in connect
return self.dbapi.connect(*cargs, **cparams)
File “/usr/local/lib/python2.7/site-packages/psycopg2/init.py”, line 130, in connect
conn = _connect(dsn, connection_factory=connection_factory, **kwasync)
sqlalchemy.exc.OperationalError: (psycopg2.OperationalError) could not translate host name “postgres” to address: Temporary failure in name resolution
(Background on this error at: http://sqlalche.me/e/e3q8)

Thanks for your help

4

ok, solved, i deleted the folder /opt/redash

thanks for your help

1 Like