Test email works but not invites or alerts


Issue Summary

After setting up the email server config, no invites, reset password, or alerts are being sent. Trying manage.py test_email does send an email. Any hints for debugging

Technical details:

  • Redash Version: 3.0.0 and 4.0.0rc1
  • Browser/OS: Chrome/MacOS
  • How did you install Redash: docker/kubernetes


I have the same problem…

When I run ./bin/run ./manage.py send_test_mail "gangliu6@iflytek.com", it is ok…

but, the Account Page display “It looks like your mail server isn’t configured. Make sure to configure it for the invite emails to work.”


you can start redash with shell,in the shell, you can add source .env;then it works.