1

Issue Summary

I have installed Redash 7.0 from Bitnami on AWS using Bitnami’s console, the VM deployed and I can login using the default username and password. However, I can’t create a new data source! As soon as I create the source and it seems okay, the data source page display nothing. I noticed an 500 internal server error in the browser JS console and also in Apache logs.

Apache Access Log

xx.97.250.230 - - [21/Apr/2019:16:35:00 +0000] “GET /api/data_sources/0 HTTP/1.1” 500 36

Apache Error Log

/opt/bitnami/apache2/scripts/ctl.sh : httpd started at port 80
bitnami@ip-172-31-83-253:~$ tail -f /opt/bitnami/apache2/logs/error_log
[Sun Apr 21 15:49:39.402259 2019] [mpm_prefork:notice] [pid 1131] AH00169: caught SIGTERM, shutting down
[Sun Apr 21 15:49:43.922593 2019] [ssl:warn] [pid 2083] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
[Sun Apr 21 15:49:44.216154 2019] [ssl:warn] [pid 2084] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
[Sun Apr 21 15:49:44.362802 2019] [mpm_prefork:notice] [pid 2084] AH00163: Apache/2.4.38 (Unix) OpenSSL/1.0.2r mod_wsgi/3.5 Python/2.7.16 configured – resuming normal operations
[Sun Apr 21 15:49:44.362842 2019] [core:notice] [pid 2084] AH00094: Command line: ‘/opt/bitnami/apache2/bin/httpd.bin -f /opt/bitnami/apache2/conf/httpd.conf’
[Sun Apr 21 16:33:36.504565 2019] [mpm_prefork:notice] [pid 2084] AH00169: caught SIGTERM, shutting down
[Sun Apr 21 16:34:06.569200 2019] [ssl:warn] [pid 2704] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
[Sun Apr 21 16:34:06.867495 2019] [ssl:warn] [pid 2705] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
[Sun Apr 21 16:34:06.991180 2019] [mpm_prefork:notice] [pid 2705] AH00163: Apache/2.4.38 (Unix) OpenSSL/1.0.2r mod_wsgi/3.5 Python/2.7.16 configured – resuming normal operations

Technical details:

  • Redash Version: 7.0
  • Browser/OS: Linux ip-172-31-83-253 4.9.0-8-amd64 #1 SMP Debian 4.9.144-3.1 (2019-02-19) x86_64 GNU/Linux
  • How did you install Redash: Bitnami AWS Console
2

Same problem here. VMware VM deployed and I am able to login (both terminal and Web GUI), cannot add new data source. When save, I am receiving “green” confirmation that it was saved but if I move on the next option and return, the data source is empty and only “New data source” button is there.

Cheers,
-Tiho

3

This looks like a certificate issue. Have you had any luck resolving?