Happy to see you love Redash
The Python data source is currently not supported in the cloud/hosted version, due to security concerns. If you share more details on what you’re trying to do, I can see if there is an alternative way to achieve it. Many times its use cases can be covered by the Query Results data source.
And maybe this is the wrong place to ask this question, if so, I’m happy to be redirected…
As a user of the cloud version you’re also eligible to use a direct support channel (click on the
? icon in the navigation bar and then on “Contact Us”). But it’s cool to use the forum as well – this way the information becomes available to others as well.